Privacy Policy
Terms & Conditions
Privacy Policy
The Empanada Lady (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us online or through text messaging.
Last updated: 10/27/2025
Information We Collect
We may collect personal information that you provide directly to us, including:
-
Your name, phone number, and email address when you sign up for text or email updates, place an order, or inquire about catering services.
-
Payment and delivery information when you make a purchase.
How We Use Your Information
We use your information to:
-
Send order updates, confirmations, and delivery notifications.
-
Share special offers, events, and catering promotions (only if you’ve opted in).
-
Improve our services and customer experience.
We will never sell or rent your personal information to third parties.
SMS/Text Messaging
By providing your phone number and opting in, you agree to receive recurring promotional and transactional messages from The Empanada Lady.
-
Message and data rates may apply.
-
You can opt out at any time by replying STOP.
-
Reply HELP for assistance.
We respect your privacy and only send messages to customers who have provided explicit consent.
Data Protection
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure.
Your Rights
You may request to update or delete your personal information at any time by contacting us at:
info@theempanadalady.shop
Updates to This Policy
We may update this Privacy Policy periodically. The date at the top of the page indicates the most recent revision. Continued use of our website or services after updates means you accept the revised policy.
Terms & Conditions
Welcome to The Empanada Lady! These Terms & Conditions (“Terms”) govern your use of our website, online ordering, and communication services. By visiting our site, placing an order, or opting into our text updates, you agree to these Terms.
Last updated: 10/27/2025
General Use
The Empanada Lady website and services are provided for your personal use to browse, order, or inquire about our menu and catering. You agree not to misuse our site or engage in any unlawful activity while using it.
Orders & Payments
All orders placed through our website, Toast, or other authorized platforms are subject to availability and confirmation. Prices are listed in USD and may change without notice. Payment must be completed before your order is processed.
We reserve the right to refuse or cancel any order in the event of product unavailability, incorrect pricing, or suspected fraud.
Text Messaging (SMS)
By providing your phone number and opting in, you consent to receive recurring text messages from The Empanada Lady, including updates, offers, and event info.
-
Message and data rates may apply.
-
You can opt out anytime by replying STOP.
-
For help, reply HELP or contact us directly.
We will never share or sell your phone number to third parties.
Intellectual Property
All website content — including text, images, logos, and designs — is owned by The Empanada Lady and may not be copied, distributed, or used without written permission.
Limitation of Liability
We aim to provide accurate information but cannot guarantee that our website or services will always be error-free or uninterrupted. To the fullest extent allowed by law, The Empanada Lady is not liable for any indirect, incidental, or consequential damages arising from your use of our site or services.
Contact us
For questions about these Terms, please reach out to: